The Role

The AI Senior Consultant is a billable, customer-facing consultant who designs and delivers AI and intelligent automation solutions on the Microsoft stack, with Business Central at the core. You will help our customers connect Microsoft Copilot (and adjacent assistants such as Claude) to Business Central, build in-product agents using Microsoft’s Copilot Studio agent toolkit, and ship Power Automate solutions that turn AI from a buzzword into measurable business outcomes.

You will also operationalize our internal AI use by running Western Computer as Customer Zero, so we build, prove, and refine these patterns on ourselves before we sell them to customers.

This is a working-manager role with no direct reports today. You will serve as a subject-matter expert and capability-builder for the broader practice (BC, F&SCM, CE), not the only person in the company doing AI work. The job is to make everyone else better at it. You will report to the VP of AI Transformation.

What You’ll Do

• Lead customer-facing AI and intelligent automation engagements, including discovery, scoping, solution design, and delivery of Copilot Studio agents, Power Automate flows, and AI Builder solutions for Microsoft Business Central customers, with F&SCM and CE adjacencies.

• Design and build in-product agents using Microsoft’s Copilot Studio agent toolkit, including connecting Microsoft Copilot and Claude to Business Central data and workflows.

• Build intelligent automation across business processes using Power Automate cloud and desktop flows, AI Builder for document and form intelligence, and Dataverse-backed solutions that reduce manual effort and accelerate delivery.

• Support Sales and Pre-Sales on AI-related customer requests, including demos, discovery workshops, scoping calls, and SOW input.

• Operationalize Western Computer’s AI go-to-market by helping to productize, package, and launch the AI and automation service offerings on our 2026 roadmap.

• Run Western Computer as Customer Zero by building internal agents and automations that improve our own delivery, support, and operations. The internal work becomes the reference architecture for the customer work.

• Champion AI and automation adoption across the BC, F&SCM, and CE practices through enablement, training, and reusable templates.

• Stay current on Microsoft’s Agentic AI roadmap (certifications, product releases, and partner motions) and translate that into what Western Computer should do next.

Must-Have Qualifications

• Hands-on consulting experience with Microsoft Dynamics 365 Business Central, including functional implementation experience and comfort reading and modifying AL extensions.

• Demonstrable, shipped work in Copilot Studio, Power Automate, and AI Builder, such as copilots, agents, cloud and desktop flows, or AI Builder document and form models that real users use today. We will ask for examples.

• Hands-on Power Platform fluency across Power Apps (canvas and model-driven), Power Automate, Dataverse, and AI Builder.

• Customer-facing consulting fluency across discovery, workshops, demos, and SOW input. You can credibly stand in front of a customer and design a solution.

• Self-directed delivery. You can take a vague problem and turn it into a scoped, shipped agent or automation without being micromanaged.

• US-based and authorized to work in the US.

Nice-to-Have Qualifications

• Experience with Dynamics 365 Finance & Supply Chain Management or Customer Engagement (CE/CRM).

• Active progress on the Microsoft Agentic AI certification path, such as AB-730 (AI Business Professional), AI-901 (Azure AI Fundamentals), AB-900 (Copilot & Agent Admin Fundamentals), AB-620 (AI Agent Builder Associate), Copilot Studio Academy, AB-410, AI-103, or AB-100.

• RPA experience with Power Automate Desktop for legacy system automation.

• Familiarity with non-Microsoft assistants (Claude, ChatGPT, OpenAI) and how they integrate with Microsoft business applications.

• Experience packaging consulting services, including building offerings, scoping templates, and repeatable IP.

• Background in one of Western Computer’s focus verticals: wine, food & beverage, manufacturing, distribution, or home builders.

About You

This role is for builders, not pontificators. We are looking for someone who pairs Microsoft business-applications fluency with hands-on AI and automation delivery.

We are not hiring a pure data scientist or ML researcher. The market and our customer base are not there yet. We are also not hiring an AI enthusiast who cannot show what they have shipped, or a Microsoft Business Applications consultant who has not actually used Copilot Studio, Power Automate, or AI Builder in delivery.

If you have stood up agents, flows, or Copilot extensions that real people use, and you can also do that inside a Business Central context, this is the role.

Why This Matters Now

Western Computer is committing to AI and intelligent automation as the next leg of our business, both inside the company and as services we deliver to customers. This is the first dedicated hire in that effort. The person who takes this role will not be one of many AI consultants. They will be the one who proves the model works, builds the playbook the rest of the practice follows, and helps Western Computer earn the right to be our customers’ AI and automation partner of choice.

The Perks:

• Stellar Salary: Get ready to be rewarded handsomely, with a competitive salary ranging from $140k - $160k USD per year. Your skills and experience are pure gold, and we want to show you the appreciation you deserve.

• Super Healthcare Benefits: Say goodbye to worries about medical, dental, and vision costs. We've got your back with access comprehensive healthcare coverage, and yours is covered!

• Retirement Treasure: Invest in your future with access to a 401(k)-retirement plan. Your financial security is important, and we're here to help you build it.

• Time to Chill: We believe in the power of relaxation. Enjoy generous paid time off for vacations, holidays, and those inevitable sick days. Work hard, but don't forget to play hard!

• Remote Work Magic: Embrace the freedom to work remotely from the location of your choice.

Who we are:

We've been on an exciting mission since 1987 to partner with customers as they transform and grow their businesses. As a Microsoft Solution Partner, we’re recognized as a top partner. We owe that success to our team of 150+ Microsoft Dynamics 365 and Power Platform solutions experts who pair business needs with system capabilities to create the recipe for success. We are continuously innovating to maximize our customers’ technology investments. From our IP products to our teams who always have a little fun, we are not your average ERP company.

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. Western Computer encourages you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!